Remote Desktop Support.

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Remote Desktop Support Software

Once the remote desktop software is running please contact us with your user ID and Password.

NOTE: if you have another version of Teamviewer running you can find your user ID number by hovering over the teamviewer icon running in the system tray bottom right. Please don’t hesitate to contact us if you have any problems at all.


IT support without a call-out!

Do you need help setting up your software or installing printers and backup services?

Are you having problems with your laptop or computer such as viruses or hijacked browsers?

Do you need some help in selecting and installing software for a specific task?

Cyanweb Solutions now offer full remote-support for just such tasks, general computer troubleshooting and even server management. All you need is a connection to the Internet and remote connection software which we will provide. Once ready, we can remote access your machine with your permission and help fix your problem.

Costs:

  • minimum $44 support call / remote desktop fee
  • $88 / hr for extended support sessions

Typical Remote Session Help: 

  • Configuring email clients and web browser software
  • Removing malware and fixing hijacked web browsers
  • Installing and configuring anti-virus and pc security
  • Troubleshooting installations such as Network printers
  • Setting up cloud storage and shared folders.
  • Installing and configuring backup software and services.
  • Recovering deleted files and general clean-up
  • Fix general I.T. problems with systems